Privacy Policy

About this Privacy Policy

Independent Floors understands and appreciates that you are concerned about your privacy and about the confidentiality and security of information we may gain about you online and off-line Independent Floors is committed to protecting your privacy. Independent Floors and its staff will adhere to the Commonwealth Privacy Act 1988 including the recently enacted National Privacy Principles, Schedule 3.

This Privacy Policy explains how any personal information you submit to Independent Floors will be treated.

Data Collection

We will only collect information about you if it is pertinent to the type of request made. Information collection from you will typically be in the following circumstances:

  • If you visit the Independent Floors and complete an online form, we will only collect the information that you enter if you submit your online form. If at any stage you cancel your request or log out prior to submitting your request, the information you have entered up to that point will be automatically deleted.
  • If you have contacted us either by mail, telephone or via facsimile in relation to a product enquiry, customer service enquiry or response to a promotion, we will typically collect the following information: name, contact details, telephone, fax and e-mail details, as well as the details of your request. The primary purpose of collecting this information is to enable us to provide you with better customer service.

Use and Disclosure

Independent Floors is the sole owner of the information collected.

Data Security and Storage

Independent Floors takes reasonable steps to preserve the security of personal information both online and off-line.
While we use firewalls and access controls to protect information online, we also protect user information off-line. All of our users' information is restricted in our offices. Only employees who need access to the information to perform a specific job are granted access to personally identifiable information.
Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Independent Floors strives to protect such information, however we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Links to Other Web Sites

The Independent Floors web site may contain links to other web sites. Please be aware that Independent Floors is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of each and every web site that collects personally identifiable information. This privacy policy applies solely to information collected by Independent Floors.

Acceptance and Changes to Privacy Policy

You acknowledge and accept that in dealing with Independent Floors indicates your acceptance of the Independent Floors Privacy Policy. This is the current Privacy Policy. It replaces any other Privacy Policy for Independent Floors, which has been published to date. Independent Floors may at any time review and vary the Privacy Policy by publishing the varied Privacy Policy on the Independent Floors Web Site. You accept that by doing this, Independent Floors has provided you with sufficient notice of the variation.